Support Center

Tips for successful hosting

Last Updated: Apr 27, 2015

Here are some simple tips you can do to be a successful host:

1. Take good quality photos
Showcase your listing at its best by posting high-quality photos. Also, the more photos you share, the better! We offer free professional photography in certain cities. Please contact us to know more.

2. Use a catchy title and description
Let your listings stand out by using a compelling title and a complete description. Include amenities or other services you are offering or mention some popular points of interest in or around your neighbourhood.

3. Verify your account
Verify your email address and phone number. By doing so, you build trust and confidence from potential guests. You can also connect your Facebook and Google+ accounts to verify your online identity. Verified accounts can also help boost your listings on the search results pages.

4. Respond promptly
Responding promptly to inquiries will not only boost your ranking on the site but will also give guests a positive experience.

5. Get good reviews
After a successful stay, we email your guest to remind them to leave a review for you. We also encourage you to personally remind your guests to share their review.

6. Upload your profile picture
Let potential guests get to know you better. Don't forget to upload a profile photo and a short description of yourself.

7. Don't let your booking requests expire
Accept or decline booking requests as soon as possible. The sooner you respond, the better!

8. Keep your calendar updated
By keeping your listing calendars regularly updated, you make sure that you only receive inquiries for dates when you have availability. To easily manage multiple calendars, use the Calendar Sync tool. Update your calendar now.

9. Offer discounts during low season
Create last minute deals or special offers. This will help boost your ranking and also allow you to market your property during low season.

10. Go mobile
Respond to inquiries and manage your bookings from your phone. Download our iOS or Android apps or use the mobile-friendly website when you're on the go.

11. Most importantly, be a good host!
Make your guests feel welcome to your home. Thoughtful gestures like providing city maps, leaving a personal welcome note or even offering local treats would make your guests' stay more memorable

 

support@homeaway.asia
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